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Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
HOW TO BUY A PRODUCT
HOW CAN I FIND A PRODUCT?
WHEN WILL YOU OFFER A SALE OR DISCOUNT ON PRODUCTS?
IS BOOKLET TO USE OR HANDLE THE PRODUCT (-THE MANUAL) IS AVAILABLE WITHIN THE PACKAGE?
ARE YOUR PRODUCTS SAFE TO USE FOR THE HUMAN BODY?
WHAT IS THE MAXIMUM YOU TAKE TO DELIVER A PRODUCT?
HOW TO TRACK MY ORDER?
WILL YOU SEND AN EMAIL TO CONFIRM MY ORDER?
If you need to swap an item
Returns and Exchanges
WHAT IS THE REFUND POLICY?
CAN WE CANCEL OUR ORDER?
CAN WE RETURN OUR ORDER IF IT ARRIVED DAMAGED?
WHAT IF ANOTHER RETAILER SELLS A PRODUCT CHEAPER THAN YOU?
HOW TO GIVE FEEDBACK ON YOUR SERVICES AND PRODUCTS?
WHAT DO I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?
HOW TO CONTACT YOU?
HOW TO ASK A QUESTION THAT IS NOT LISTED ABOVE?
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